PRIVACY
POLICY.

• ◯Contact detailsYour name, phone number and email address.
• ◯Appointment historyThe services you have booked with us, the stylist you saw and any notes about your hair (colour formulas, previous treatments, sensitivities).
• ◯Payment informationPayments are processed by our in-salon card machine. We do not store your card details.
• ◯Website informationBasic technical information (like your device type and light/dark mode preference) is stored locally on your device to keep the site working correctly. We do not run analytics or advertising trackers.

• ◯To confirm, reschedule or remind you about appointments.
• ◯To keep an accurate record of your colour history and hair care so future services are consistent.
• ◯To respond to enquiries you send us by phone, WhatsApp, email or through our contact page.
• ◯To let you know about salon news, offers or new services — only if you have opted in.
• ◯To meet our accounting, tax and legal obligations.

We do not sell your personal information. Ever.

We share it only with the people and services we need to run the salon: our stylists and support team; our booking, card-payment and accounting providers; and, if the law requires it, the relevant authorities.

Any third parties who handle your information on our behalf are required to protect it and use it only for the purpose we asked them to.

We take reasonable steps to protect your personal information from loss, misuse and unauthorised access. Digital records are held in access-controlled systems, and paper records are kept securely in the salon.

We keep your information for as long as you are a client and for a reasonable period afterwards, so we can honour our records-keeping obligations and pick up where we left off if you return.

• ◯Ask what personal information we hold about you.
• ◯Ask us to correct anything that is inaccurate or out of date.
• ◯Ask us to delete your information, subject to any legal record-keeping obligations we still have.
• ◯Object to us using your information for direct marketing at any time.
• ◯Lodge a complaint with the Information Regulator of South Africa if you believe your rights have been infringed.

This website uses only essential cookies and local storage — for example, to remember whether you prefer light or dark mode. We do not use tracking cookies, advertising cookies or third-party analytics.